Privacy Policy

When you submit a project enquiry, we may collect information you provide directly to us, including your name, email address, company name, phone or WhatsApp number, selected service, project stage, estimated budget and project description.

We may also collect technical and attribution information associated with your visit, such as the page you landed on, UTM campaign parameters and Google Click Identifier (GCLID) where available.

We use Google Analytics to understand how visitors use the website, which pages are viewed, how users navigate through the site and whether key actions such as project enquiries are completed.

Analytics services may use cookies or similar technologies to collect information about website usage, device information and interactions with the site.

We use a consent control on the website so visitors can choose whether optional analytics and advertising-related storage is allowed where applicable.

Essential functionality may operate without optional analytics cookies. Your browser settings may also allow you to block or delete cookies.

We use collected information to:

• Review and respond to project enquiries.
• Understand your project requirements.
• Improve our website, services and user experience.
• Measure marketing and advertising performance.
• Detect spam, misuse or technical problems.

If you visit Vital Tech through an advertising campaign, we may retain campaign attribution information such as UTM parameters and GCLID during your website session. This helps us understand which campaigns lead to enquiries and measure advertising effectiveness.

We do not sell personal information. Information may be processed by service providers that support our website, analytics, cloud infrastructure, communications or advertising measurement.

We may also disclose information where required by applicable law or where reasonably necessary to protect our rights, systems or users.

We retain project enquiry information for as long as reasonably necessary to respond to enquiries, manage potential or active business relationships, maintain business records and meet applicable legal or operational requirements.

Analytics and advertising platforms may retain information according to their own configured retention settings and privacy policies.

We use reasonable technical and organizational measures intended to protect information submitted through the website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Depending on your location and applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of information we hold about you.

Browser settings and available consent controls may also allow you to limit certain cookies or analytics technologies.

Our website may use third-party services such as Google Analytics, Google Ads, cloud hosting and other infrastructure providers. Their handling of information is governed by their respective terms and privacy policies.

We may update this Privacy Policy from time to time as our website, services or legal requirements change. The updated version will be published on this page with a revised "Last updated" date.

If you have questions about this Privacy Policy or want to make a privacy request, please use our contact page.